Problems began at around 16:45 BST (11:45 ET), leaving users unable to access. Update 6:48PM ET: Added a note that WhatsApp is also coming back online. Facebook, Instagram and WhatsApp were all brought down for almost seven hours yesterday in a massive global outage. Update 6:07PM ET: Added a note that Facebook and Instagram started coming back online. Update 4:39PM ET: Added comment from Facebook CTO Mike Schroepfer. Update 3:04PM ET: Added context from Brian Krebs. Akamai eventually fixed the problem later that same day. Facebook alone is in control over its DNS records."īack in July, Akamai Technologies, one of the largest content delivery networks in the world, went through a similar outage, leading to a large section of the internet, including platforms like the PlayStation Store, TikTok and LastPass, becoming inaccessible. "It could well have been the result of an internal, system-wide change or update that went awry. Per journalist Brian Krebs, Facebook's DNS records were withdrawn from the global routing tables sometime this morning."We don't know why this change was made," Krebs wrote in a tweet. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible “hello literally everyone,” posted after the Facebook services went down.*Sincere* apologies to everyone impacted by outages of Facebook powered services right now. Daily users across all of the company’s family of apps (Facebook, Instagram, WhatsApp and Messenger) averaged 2.76 billion for the month of June 2021, up 12% on an annual basis.Īs is the case when major internet services have a significant outage, people took to social media - in this case, that was Twitter - to comment, complain and share memes. SAN FRANCISCO Facebook and its family of apps, including Instagram and WhatsApp, were inaccessible for hours on Monday, taking out a vital communications platform used by billions and. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible.”įor June 2021, Facebook reported 1.91 billion daily active users for its flagship app, up 7% year over year. Krebs added that the reason for the DNS change is unknown at this point, saying it “could well have been the result of an internal, system-wide change or update that went awry.”įacebook CTO Mike Schroepfer, who has announced that he plans to step down from the post in 2022, said in a tweet Monday afternoon, “*Sincere* apologies to everyone impacted by outages of Facebook-powered services right now. The DNS is a critical piece of the internet’s infrastructure that translates human-readable names (like ) into numeric IP addresses for computing devices.Īccording to cybersecurity journalist Brian Krebs, the DNS records for and “got withdrawn this morning from the global routing tables,” he wrote in a tweet. The cause of the outages across Facebook’s apps appeared to be related to a configuration change in the company’s domain name system (DNS) entries. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.” Meanwhile, the social-media giant’s instant messaging platform WhatsApp was also down for more than 35,000 users while Messenger was down for nearly 9800 users. ET, the company said, “We’re aware that some people are having trouble accessing our apps and products. In a message posted to Facebook’s main account on Twitter at 12:22 p.m. Outages were also reported by users in other countries around the same time, per DownDetector. The social media company merged the direct messaging programs of the two sites in September 2020, part of a larger plan to merge the Messenger, Instagram, and WhatsApp chat programs and further. ET Monday, according to monitoring service DownDetector. user reports of problems with Facebook and Instagram started to spike around 11:35 a.m. Instagram’s site displayed a “5xx Server Error” and its app showed an error message that said, “Couldn’t refresh feed.” In addition, users of Facebook and Instagram were unable to post anything to the respective services during the outage. If you cant access Facebook, Instagram, Messenger or WhatsApp, youre not the only one. We’re working on it and we’ll get it fixed as soon as we can” and the Facebook app was not loading some content. On Facebook’s website, an error message Monday said, “Sorry, something went wrong. The company, in the spotlight over accusations by a whistleblower that the company prioritized profits over safety, saw its flagship Facebook app as well as Instagram and other apps go down for many users Monday before noon ET. The company’s WhatsApp and Messenger apps also were down, per user reports. Facebook and Instagram users reported widespread outages Monday, as the social media giant appeared to be again experiencing serious technical problems. Facebook and its apps, which include Instagram, Facebook Messenger and WhatsApp, started experiencing issues around 3 p.m.
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